FAQs
General Questions
Q: What is Studio REMMI?
A: Studio REMMI is a collective salon space located in East Perth, specialising in expert colour, bespoke lived-in haircuts, and professional hair extensions. Our collaborative environment brings together talented freelance hairdressers and makeup artists to provide a one-stop shop for beauty.
Q: Do you accept walk-ins?
A: No, we operate by appointment only. This ensures each client receives the time and attention they deserve. You can join our waiting list for unconfirmed appointments if we’re fully booked.
Q: What services do you offer?
A: We offer professional colouring, long-hair cutting, extensions, treatments, and styling services. We do not currently provide services for hair shorter than a bob. For a full list of services, please visit our home page.
Q: How do I book an appointment?
A: You can book your appointment through our online booking system powered by Timely. A deposit is required at the time of booking to secure your spot.
Pricing and Payment
Q: Where can I find your prices?
A: Our pricing is available on our Home page. Please note, additional charges may apply for extra product use or extended service times.
Q: What payment methods do you accept?
A: We accept cash and card payments.
Q: Do you offer refunds?
A: At Studio REMMI, customer satisfaction is a top priority. We do not offer refunds for services, but we will happily make adjustments within two weeks of your appointment date if you’re not satisfied.
Salon Policies
Q: What is your cancellation policy?
A: We require at least 24 hours’ notice for cancellations or rescheduling. However, as we operate on a one-on-one appointment basis, the sooner you let us know, the better, so we have time to fill your spot. Deposits are non-refundable for cancellations made within this time frame.
Q: What if I’m running late?
A: Please let us know if you’re running late. We will do our best to accommodate you; however, appointments delayed by more than 15 minutes may need to be rescheduled.
Rent-a-Chair/Makeup Artist Space
Q: Can I rent a chair or workspace at Studio REMMI?
A: Yes! We offer a collaborative rent-a-chair model for independent hairdressers and makeup artists. For more information, please email us at info@studioremmi.com.
Additional Questions
Q: Do you offer gift vouchers?
A: Yes, we offer gift vouchers that can be used for any service or product at Studio REMMI. You can purchase them online.
Q: Can you cater to group events?
A: Absolutely! We can cater to group events with prior notice. Please contact us to discuss your specific needs.
Q: Can I purchase products from Studio REMMI?
A: Absolutely! We stock a range of professional haircare products
If you have any other questions, feel free to contact us via email at info@studioremmi.com